PAYMENT POLICY

You can pay in the following ways:

Debit / Credit card

American Express

China UnionPay (CUP)

Discover & Diners

Japan Credit Bureau (JCB)

MasterCard

Visa

Pay on delivery

In case of payment by cash on delivery:

For orders with a delivery location within the regional municipalities of Thessaloniki (based on selected zip codes), there is no cash on delivery fee.

For orders with a delivery location outside of Thessaloniki, the fee is €2.50

Gift certificate or coupon

Bank account deposit:

EUROBANK: GR9602600940000040201152484

PIRAEUS BANK: GR6201722670005267105992381

No card or transaction details are stored in our online store, only the reference to the transaction that was made. If you choose to pay by debit or credit card, you accept that the order entails the obligation to pay. The process of clearing your payment is carried out through the electronic payment platform of the respective credit institutions that are responsible for ensuring the absolute security of your transactions in our online store. For purchases made by debit or credit card, you must follow the instructions on the Website. In the order form you will find, you should fill in the number, the expiry date of your debit or credit card, the name of the cardholder and the three-digit number (cvv). 

Your debit or credit card will be charged, provided that the data and its validity have been checked and certified. You are solely responsible for the correct recording and truthfulness of your debit or credit card details and the card used for the transaction must belong to you. Debit or credit cards are subject to validity checks and approval by the respective card issuer. If the required payment authorization is not received from our company, we will not be responsible for any delay or non-delivery of an ordered product and we will not be able to complete the sales contract with you.

Payment security  

The Company does not have access to your bank details, and does not store your bank or credit card information. Therefore please enter your payment details in every order you place with us. 

The Company will not be liable for any damages or losses (direct or indirect) suffered by a member whose card is used illegally or used in an unauthorized manner. 

The Company is not responsible for any damage that may be caused to your computer equipment by viruses, worms, spyware, or other similar programs during your connection to our website. Please make sure that you have an anti-virus program, firewalls and that the rest of your computer's protection programs are up to date. 

Issue of receipt / invoice  

There is the option of issuing a retail receipt or an invoice. Invoices are issued to companies and freelancers.

SHIPPING CHARGES

The charging policy for transport costs is as follows:

For orders worth less than €30, the shipping fee is €3.00. For orders worth more than €30, shipping costs are free. Caution: Additional charges may apply depending on your location. In this case, our team will contact you to let you know before we proceed to dispatch your products.

Products delivery

Refrigerator products are not shipped outside of Thessaloniki.